Frequently Asked Questions

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30 articles in this collection
Written by Damon Lin and Amariah Fuller

The Difference Between Standard Vigor & Dynamic Vigor, What It Means and When To Use It

Dynamic and Standard Vigor
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Written by Damon Lin
Updated over a week ago

How Will I Know When I Have Imagery and How Can I Check The Status of My Imagery?

This article explains what happens when you get an image delivery and how to check on the status your imagery.
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Written by Damon Lin
Updated over a week ago

Types Of Imagery And Imagery Specs

Product Specifications
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Written by Damon Lin
Updated over a week ago

New Users: What To Look For In Your TerrAvion Imagery

Tips for new TerrAvion users
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Written by Damon Lin
Updated over a week ago

Choosing The Right Internet Browser

Choosing the right internet browser for viewing your TerrAvion imagery.
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Written by Damon Lin
Updated over a week ago

Resolution

The cost of high resolution imagery.
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Written by Damon Lin
Updated over a week ago

How Much Resolution Do You Need?

Finding a balance between image resolution and data costs
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Written by Damon Lin
Updated over a week ago

Creating Prescription Zones with TerrAvion

How to create prescription zones in OverView
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Written by Damon Lin
Updated over a week ago

How To Read The TerrAvion Digest

Reading the TerrAvion Digest.
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Written by Damon Lin
Updated over a week ago

Color Variations in the New Thermal Map

Why did we change it? How does the new color map work?
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Written by Amariah Fuller
Updated over a week ago

TerrAvion Resolution Size

What is the pixel size of TerrAvion's imagery?
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Written by Damon Lin
Updated over a week ago

What Happens During Order Submission?

Here's what occurs on our end, after an order is submitted.
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Written by Amariah Fuller
Updated over a week ago

How to Organize Field Boundaries and Farm Groupings

How field boundaries and field names affect your image delivery. Written by Damon Lin
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Written by Damon Lin
Updated over a week ago

How To Use The Comparison Viewer Tool

How do I compare one of my images to another?
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Written by Damon Lin
Updated over a week ago

How To Use The Histogram Tool

What is the histogram tool and how do i use it?
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Written by Damon Lin
Updated over a week ago

How To Use The Polygon Tool

What is the polygon tool and how do I use it?
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Written by Damon Lin
Updated over a week ago

I See Clouds or Shadows In My Imagery

Why do I see what appear to be clouds and shadows in my images?
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Written by Damon Lin
Updated over a week ago

How To Use The TerrAvion Mobile App

How to use TerrAvion's OverView mobile app.
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Written by Damon Lin
Updated over a week ago

Using The OverView Dashboard

What is the Dashboard?
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Written by Damon Lin
Updated over a week ago

Navigating The Timeline

How do I use the timeline to see my imagery?
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Written by Damon Lin
Updated over a week ago

My Map Shows Outdated Imagery

Why does my map show things that are no longer there?
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Written by Damon Lin
Updated over a week ago

Understanding TerrAvion's Flight Cycle Schedule

What are flight cycles and when will I receive my imagery?
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Written by Damon Lin
Updated over a week ago

The Mobile App Keeps Crashing

Why does the mobile app crash when I try to view my imagery?
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Written by Damon Lin
Updated over a week ago

Understanding Shapefiles (SHP)

How to use TerrAvion's shapefiles with GIS softwares
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Written by Damon Lin
Updated over a week ago

I Can't See My Imagery When I Log In To My Account

Why can’t I see my imagery when I log in to my account?
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Written by Damon Lin
Updated over a week ago

My Imagery Doesn't Include Part of My Field

Why Does My Imagery Not Include My Entire Field?
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Written by Damon Lin
Updated over a week ago

Sharing Your Imagery

Why can't I share my imagery with this person? How to share imagery of your farms and fields with other people.
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Written by Damon Lin
Updated over a week ago

How to Reset Your Password

How to reset your TerrAvion account password
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Written by Damon Lin
Updated over a week ago

How to Do I Use TerrAvion's Use Case Calculator

How to Use TerrAvion's Use Case Calculator
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Written by Damon Lin
Updated over a week ago

What is NDVI?

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Written by Damon Lin
Updated over a week ago