Frequently Asked Questions

31 articles in this collection
Written by Damon Lin and Amariah Fuller

The Difference Between Standard Vigor & Dynamic Vigor, What It Means and When To Use It

Dynamic and Standard Vigor
Written by Damon Lin
Updated over a week ago

How Will I Know When I Have Imagery and How Can I Check The Status of My Imagery?

This article explains what happens when you get an image delivery and how to check on the status your imagery.
Written by Damon Lin
Updated over a week ago

Types Of Imagery And Imagery Specs

Product Specifications
Written by Damon Lin
Updated over a week ago

New Users: What To Look For In Your TerrAvion Imagery

Tips for new TerrAvion users
Written by Damon Lin
Updated over a week ago

Choosing The Right Internet Browser

Choosing the right internet browser for viewing your TerrAvion imagery.
Written by Damon Lin
Updated over a week ago

Resolution

The cost of high resolution imagery.
Written by Damon Lin
Updated over a week ago

How Much Resolution Do You Need?

Finding a balance between image resolution and data costs
Written by Damon Lin
Updated over a week ago

Creating Prescription Zones with TerrAvion

How to create prescription zones in OverView
Written by Damon Lin
Updated over a week ago

How To Read The TerrAvion Digest

Reading the TerrAvion Digest.
Written by Damon Lin
Updated over a week ago

Choosing an NDVI Color-map

Understanding NDVI color-maps and selecting the one to fit your needs
Written by Damon Lin
Updated over a week ago

Color Variations in the New Thermal Map

Why did we change it? How does the new color map work?
Written by Amariah Fuller
Updated over a week ago

TerrAvion Resolution Size

What is the pixel size of TerrAvion's imagery?
Written by Damon Lin
Updated over a week ago

What Happens During Order Submission?

Here's what occurs on our end, after an order is submitted.
Written by Amariah Fuller
Updated over a week ago

How to Organize Field Boundaries and Farm Groupings

How field boundaries and field names affect your image delivery. Written by Damon Lin
Written by Damon Lin
Updated over a week ago

How To Use The Comparison Viewer Tool

How do I compare one of my images to another?
Written by Damon Lin
Updated over a week ago

How To Use The Histogram Tool

What is the histogram tool and how do i use it?
Written by Damon Lin
Updated over a week ago

How To Use The Polygon Tool

What is the polygon tool and how do I use it?
Written by Damon Lin
Updated over a week ago

I See Clouds or Shadows In My Imagery

Why do I see what appear to be clouds and shadows in my images?
Written by Damon Lin
Updated over a week ago

How To Use The TerrAvion Mobile App

How to use TerrAvion's OverView mobile app.
Written by Damon Lin
Updated over a week ago

Using The OverView Dashboard

What is the Dashboard?
Written by Damon Lin
Updated over a week ago

Navigating The Timeline

How do I use the timeline to see my imagery?
Written by Damon Lin
Updated over a week ago

My Map Shows Outdated Imagery

Why does my map show things that are no longer there?
Written by Damon Lin
Updated over a week ago

Understanding TerrAvion's Flight Cycle Schedule

What are flight cycles and when will I receive my imagery?
Written by Damon Lin
Updated over a week ago

The Mobile App Keeps Crashing

Why does the mobile app crash when I try to view my imagery?
Written by Damon Lin
Updated over a week ago

Understanding Shapefiles (SHP)

How to use TerrAvion's shapefiles with GIS softwares
Written by Damon Lin
Updated over a week ago

I Can't See My Imagery When I Log In To My Account

Why can’t I see my imagery when I log in to my account?
Written by Damon Lin
Updated over a week ago

My Imagery Doesn't Include Part of My Field

Why Does My Imagery Not Include My Entire Field?
Written by Damon Lin
Updated over a week ago

Sharing Your Imagery

Why can't I share my imagery with this person? How to share imagery of your farms and fields with other people.
Written by Damon Lin
Updated over a week ago

How to Reset Your Password

How to reset your TerrAvion account password
Written by Damon Lin
Updated over a week ago

How to Do I Use TerrAvion's Use Case Calculator

How to Use TerrAvion's Use Case Calculator
Written by Damon Lin
Updated over a week ago

What is NDVI?

Written by Damon Lin
Updated over a week ago